The on-going registration and link of citizens’s National Identification Number to their phone numbers, has given MTN the excuse to treat its Nigerian clients despicably. Daily, crowd of Nigerians mass at MTN designated offices across the country.
“I came here as early as 6am today,” John, a middle aged man told AfroLife at the Adeola Odeku’s office of MTN on the Lagos Island. According to John he had been trying to link his MTN number for weeks without success.
As John and several others were narrating their ordeal, a vehicle came to the gate, AfroLife correspondent was told that MTN staff were fond of admitting the well to do into their premises while those who cannot bribe their way suffer.
When AfroLife confronted the lady who claimed to be in charge at the Adeola Odeku’s office with this allegation, she was not only hostile to the reporter but also to the few Nigerians who had been “fortunate” enough to continue their wait in the “cosy” lounge of MTN.
She said those Nigerians waiting at the gate are doing so at their own risk. Reminded that MTN owns the gate where the Nigerians were waiting and therefore take responsibility for as long as they are there, she dismissed that assertion, urging the reporter to direct his queries to MTN’s Falomo office.
John promptly volunteered to lead the reporter to see that the situation at Falomo was not different from that of Adeola Odeku. Indeed, the situation was worse at Falomo, the incompetent gatemen could not be bothered as they left Nigerians to take refuge under the bridge from the scotching sun.
The sentries were not just rude, they had ran out of lies to tell their clients. Their supervisor who was summoned apparently to doused tension behaved more like a tout than a gentleman. The situation was not different at their other designated offices at Silver Bird Galleria, Aromire and Yellow City.
